⚈ Eiffel Tower tickets cannot be received in advance. Instead, all customers must be present at the meeting point indicated in your voucher, where the host will provide the tickets.
⚈ It is not possible to reschedule the tour once the booking has been completed
⚈ This is not a guided tour, your host will lead you to the second floor, from there you will proceed to your visit independently.
⚈ Children under 4 years old also need an entry ticket; please add it when booking.
⚈ Even with prepaid access, you might wait at the security checks and for the elevators on the ground floor or when going down from the second floor.
⚈ The Eiffel Tower is wheelchair-accessible only up to the second floor
⚈ Animals are not permitted, except the animals accompanying visitors with disabilities
⚈ The Eiffel Tower is a non-smoking monument
⚈ There is no left-luggage facility at the Eiffel Tower
⚈ This product is non-refundable except: If force majeure makes SETE decide to restrict access to all or part of the monument for over two (2) consecutive hours, reimbursement will be strictly in proportion to that restriction. If access is restricted because of a decision made by the public authorities, no refund will be payable. For example, if access to the elevator of the Eiffel Tower is restricted and you take the stairs, only the difference between the cost of a ticket for the elevator and a ticket for the stairs may be refunded since the 1st and 2nd floors will remain open to the public by stairs.
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, hoverboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous
⚈ For the Tasting:
⚈ Snack Kiosk Address: “Les Terrasses du Trocadéro”, Esplanade du Trocadéro, 75016 Paris
⚈ Open every day from morning to evening (10:00 - 22:00)
⚈ Ticket scanning: Please show the QR code on your Cruise tickets at the crepe house to verify their validity. You can use the tickets at any time during the opening hours. Each QR code is used for a single serving of a crepe.
⚈ Begin your journey at Place du Trocadéro, the most magical place for your Eiffel Tower photos. (Metro station: Trocadéro) Renowned as a premier location for capturing stunning views of the Eiffel Tower, it's an ideal spot for memorable photographs. Afterward, enjoy your crepe/waffle at the "Les Terrasses du Trocadéro" kiosk located on the Esplanade du Trocadéro.
⚈ For Seine River Cruise:
⚈ There is no specific time for your cruise reservation. You can use your cruise tickets during the company's operating hours. The cruise takes approximately one hour to complete.
⚈ The river cruise tickets are valid for a month from the travel date.
⚈ During peak seasons, you may face longer waits for the Seine River cruise due to the high number of visitors. We appreciate your patience and understanding for a seamless experience.
⚈ The company name is Bateaux Parisiens. The address is Port de la Bourdonnais 75007, Pier Number 3, which is orange in color. The departure point is right at the foot of the Eiffel Tower.
⚈ The river cruise boats host 300 people in good weather and 120 people in rainy weather to comply with the rules.
⚈ The audio guide on the boat is available in 14 languages: French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean.
⚈ In the car park area, all passengers with a ticket for the river cruise are given 1 hour free parking. Please keep your tickets until your boat tour is over.
⚈ All boats are non-smoking. However, some boats are equipped with an outdoor terrace for smoking.
⚈ There is no left-luggage facility at the cruise boat.
⚈ Animals are not permitted for the cruise, except for animals accompanying visitors with disabilities.
⚈ Outside food and drinks are not permitted on the boat.
