⚈ Eiffel Tower tickets cannot be received in advance. Instead, all customers must be present at the meeting point indicated in your voucher, where the host will provide the tickets.
⚈ It is not possible to reschedule the tour once the booking has been completed.
⚈ This tour is not a guided visit, your host will take you up to the second floor and direct you to the summit floor elevator where you will continue your visit independently.
⚈ Even with prepaid access, you might wait at the security check and for elevators on the ground and on the 2nd floor.
⚈ Disabled visitors and visitors with reduced mobility can visit only the 1st and 2nd floors by lift but the summit floor is not accessible to them for safety reasons, notably if they had to be evacuated urgently.
⚈ Animals are not permitted, except the animals accompanying visitors with disabilities
⚈ The Eiffel Tower is a non-smoking monument.
⚈ There is no left-luggage facility at the Eiffel Tower.
⚈ This product is non-refundable except: If force majeure makes SETE decide to restrict access to all or part of the monument for over two (2) consecutive hours, reimbursement will be strictly in proportion to that restriction. If access is restricted because of a decision made by the public authorities, no refund will be payable. For example, if access to the summit of the Eiffel Tower is closed, only the difference between the cost of a ticket for the summit and a ticket for the second floor may be refunded since the 1st and 2nd floors will remain open to the public.
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, hoverboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous.
⚈ For Seine River Cruise:
⚈ During peak seasons, you may face longer waits for the Seine River cruise due to the high number of visitors. We appreciate your patience and understanding for a seamless experience.
⚈ The company name is Bateaux Parisiens. The address is Port de la Bourdonnais 75007, Pier Number 3, which is orange in color. The departure point is right at the foot of the Eiffel Tower.
⚈ The river cruise boats host 300 people in good weather and 120 people in rainy weather to comply with the rules.
⚈ The audio guide on the boat is available in multi languages.
⚈ In the car park area, all passengers with a ticket for the river cruise are given 1 hour free parking. Please keep your tickets until your boat tour is over.
⚈ All boats are non-smoking. However, some boats are equipped with an outdoor terrace for smoking.
⚈ There is no left-luggage facility at the cruise boat.
⚈ Animals are not permitted for the cruise, except for animals accompanying visitors with disabilities.
⚈ Boat departures vary during the day between thirty minutes to one hour. Departure times will be written on the cruise ticket. There is no reservation to be made in advance.
⚈ The river cruise tickets are valid for a month from the travel date.
J
Jesse28-August-2020, 15:36
5/5
memorable day
It was definitely the best moments of the trip for us. Booking in advance saves more time than buying tickets during the day. Our guide was nice and very helpful , explained us exactly where to go and what to see on each floor. I recommend it 100%!