⚈ There's no meeting point for this activity. You will visit and enter the attraction on your own at the provided adress of respective activity.
⚈ The museum is open for visits between 09:00 and 19:00. Your tickets are only valid for the session you have chosen.
⚈ Purchased tickets are valid for a single entry on the same day. Ticket refunds are not available.
⚈ Digital audio guide is available in more than 10 languages: English, German, Russian, Italian, Spanish, French, Korean, Arabic, Chinese, Turkish, Portuguese, Japanese, Hindi, Dutch.
⚈ Entry is free for visitors with a disability ID. Companions of visually, physically, mentally disabled, or child-disabled persons; entry is free for those with a disability companion card. ID must be shown.
⚈ Taking photos and videos without disturbing other visitors inside the cistern is allowed.
⚈ Professional shoots and any shoots with a tripod are subject to written permission.
⚈ Due to security and/or crowding, the museum cannot be visited with suitcases or large bags.
⚈ Food and beverages are not allowed in the cistern.
⚈ Smoking, including electronic cigarettes, is strictly prohibited inside the cistern.
⚈ Entry with pets is prohibited.
⚈ Due to moisture, there may be dripping water from the ceiling, which can damage your electronic devices. Care should be taken.
⚈ The inside of the cistern is dark and the floor is slippery. Caution is needed.
⚈ The entrance and exit stairs of the cistern and the walkways inside are not suitable for walking in high-heeled shoes.
⚈ Handrails should be held when going up and down the stairs at the entrance of the cistern.
⚈ The railing levels inside the cistern are low; leaning on the railings is dangerous and prohibited.
⚈ Important Note:You will receive your actual e-tickets a day before your tour date via e-mail and WhatsApp application (if used). Please do not forget to check your mail box before the activity. If you cant find your e-tickets, please contact us to receive them again.